A pragmatic, easy-to-follow road map for managers to help develop the behaviors and skills necessary for success. Strong management skills are essential for any leader today. This book is designed to transform passive learners into active learners by helping to develop behavioral skills, based on individual needs. With features such as practical examples, worksheets, tables, and figures, the book is packed full of self-directed learning activities including role play, observation, networking, journaling, and questioning - all powerful drivers of learning and development. With expert guidance on how to approach personal development in day-to-day activities rather than in formal courses, this book is an essential resource for managers at all levels, as well as anyone training or interested in a managerial role.